Privacy Policy

Data Collection

When you browse this marketing site we may collect technical information such as IP address, browser type, device identifiers, and pages viewed through server logs and privacy-friendly analytics. When you submit forms, we collect the fields you choose to provide — typically name, email, phone number, company name, and message content.

If you later become a ServiceBookCRM customer, additional operational data is collected inside the application pursuant to your subscription agreement, including user accounts created by your organization and content your team enters into the product.

How We Use Your Data

Marketing inquiries are used to respond to questions, schedule demonstrations, and — where you have opted in — send product updates relevant to service businesses. Analytics help us understand which pages are useful so we can improve information architecture and performance.

We do not sell personal information. Automated decision-making that produces legal or similarly significant effects is not applied to marketing form submissions.

Data Storage & Security

Data is stored on infrastructure providers that maintain industry-standard physical and network controls. Access within ServiceBookCRM is restricted to employees and contractors who need the information to support you, and they operate under confidentiality obligations.

While we implement reasonable safeguards, no online service can guarantee absolute security. Please report suspected vulnerabilities to helpdesk@circuitlab.in.

Cookies

We use cookies and similar technologies to keep sessions secure, remember preferences such as language, and measure aggregate traffic patterns. You can control cookies through your browser settings; disabling them may limit certain features like saved form drafts.

Where required by law, we will present a consent banner before setting non-essential cookies.

Third-Party Services

We rely on subprocessors for hosting, transactional email, customer support tooling, and — when enabled — embedded scheduling or chat widgets. Each subprocessor is vetted for alignment with this policy and applicable regulations.

This site may link to external resources. Their privacy practices are governed solely by their own policies.

Your Rights

Depending on your jurisdiction you may have rights to access, correct, delete, or port personal data, as well as to object to certain processing or withdraw consent. To exercise these rights, email helpdesk@circuitlab.in with sufficient detail for us to verify your identity.

If you are located in the European Economic Area, you may lodge a complaint with your local supervisory authority; we nevertheless encourage you to contact us first so we can resolve concerns quickly.

Children's Privacy

ServiceBookCRM is intended for businesses and adults. We do not knowingly collect personal information from children under sixteen. If you believe a child has submitted data, contact us and we will delete it promptly.

Contact

Questions about this policy may be directed to helpdesk@circuitlab.in or in writing to Circuit Lab, 116 Super Plaza, Opp. Prakash School, Sandesh Press Road, Vastrapur, Ahmedabad 380054, Gujarat, India. GSTIN: 24AVXPP0389D1Z6.