Tickets, customers, inventory, people, and money — orchestrated in one multi-tenant workspace tuned for repair and field-style workflows across India.
Design ticket stages that mirror your shop floor — from intake and diagnosis to parts hold and customer pickup. Auto-assign by skill, branch, or load, and keep every stakeholder aligned with WhatsApp and email triggers.
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One profile for every person and business you serve — merge duplicates, attach GST details, and see the full story of devices, tickets, approvals, and payments without opening five different screens.
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Know what is on the shelf, on order, or reserved for a job. Low-stock rules, vendor catalogs, and ticket-linked consumption mean technicians never promise a part you do not actually have.
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Bring staff onboard with the right role on day one. Track attendance with optional geo checks, approve leaves in context, and surface performance metrics that reward consistency — not guesswork.
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Turn approved estimates into GST-ready invoices without retyping line items. Share PDFs on WhatsApp, record partial payments, and give finance a clean trail from quote to closure.
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Slice revenue, turnaround, and inventory the way leadership actually asks questions — by branch, technician, category, or channel. Export to Excel or PDF when you need to share outside the platform.
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Spin up a sandbox with sample tickets, customers, and inventory — or bring a CSV and we will help you import.
INTEGRATIONS
Connect customer messaging and billing today — with more native integrations shipping every quarter.
WhatsApp Business
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Gmail
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Google Calendar
Roadmap
Razorpay
Roadmap
Move your next hundred tickets into ServiceBookCRM and measure the difference in callback volume, billing errors, and technician idle time.
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