From Quote to Payment in Minutes

Stop retyping the same line items across Word, WhatsApp, and Tally. ServiceBookCRM keeps estimates, tax logic, and payment status inside the same ticket your technicians already trust.

Quote → ticket → invoice

1

Approved quotation

Customer signs off digitally or in person. Line items lock for billing integrity.

2

Work completed

Parts consumption and labor adjustments flow straight into the draft invoice.

3

GST invoice issued

Sequential numbering, QR-ready PDF, and instant WhatsApp delivery.

Invoice features finance teams expect

GST breakdown

CGST, SGST, and IGST computed per line with HSN/SAC codes carried from your catalog defaults — editable only by authorized roles.

Line items & discounts

Bundle labor, parts, and visit charges. Apply percentage or flat discounts with manager approval beyond thresholds.

Payment modes

UPI, card, cash, bank transfer, and credit notes — each recorded against the same invoice timeline.

Credit control

Aging buckets highlight who owes what before you release the next high-value repair.

WhatsApp

Send polished PDFs where customers already chat

One tap pushes the latest quotation or tax invoice into the same thread as your status updates — no more “check your email spam” conversations at the pickup counter.

  • Template messages fall within WhatsApp Business policy categories.
  • Delivery receipts sync back to the communication log.

Invoice #INV-2026-0148

₹12,450.00

CGST ₹1,121 · SGST ₹1,121

Payment status at a glance

Unpaid Partial Paid

Partial payments allocate automatically against the oldest dues first — or follow your finance policy with manual overrides tracked in the audit log.

Close tickets and books together

See how invoices stay linked to tickets, inventory, and customer profiles.